Shipping Policy
Processing Time:
All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and the selected shipping method:
- Shipping: approx 3-5 business days
Shipping Destinations:
We currently ship to the UK mainland only. If you are outside the UK, please contact us for further assistance.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email. Please allow up to 12 hours for tracking updates to appear.
Delayed or Lost Shipments:
While we strive to ensure timely delivery, delays may occur due to unforeseen circumstances (e.g., weather, customs delays). If your order is significantly delayed, please contact our support team at shop@ourbellsboutique.co.uk.
International Shipping & Customs Fees:
International orders may be subject to customs fees, duties, or taxes imposed by your country’s customs department. These charges are the responsibility of the customer.
Returns & Exchanges:
If you receive a damaged or incorrect item, please refer to our Return Policy [insert link] for details on how to proceed.
For any further questions, please contact us at shop@ourbellsboutqiue.co.uk.